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How To Order PDF Print E-mail
Tuesday, 19 January 2010 11:03


How to Order

Order Options:
Select the product you want by browsing to it. The default order quanity is 1. You can add more by clicking the increment/decrement buttons. After this, simply click the ADD TO CART button. You can change the order quanity at checkout if you like by entering the number you require. Please remember to click the REFRESH  icon for the change to take effect.

You can then place your order through our secure website (secure https:// environment provided by Netcash) or by telephone or by e-mail.

IMPORTANT! If you choose to place your order by email, please DON'T send credit card details. We will call you to arrange payment as regular email is NOT 100% secure!

The estimated delivery times are shown along with product information and should be used as a guide only. If we cannot deliver within this time, you will be notified. Some of our stock is imported and therefore delays can occure.You will be notified via email when your product has been shipped.

You can order using the following methods:

  • Web site: This is the fastest and most secure way to order. Only valid South African Visa and Mastercards are accepted for security reasons.
  • Telephone: Call us on 046-6481089 or 083-4117471 (our Telkom landline is problematic).
  • By e-mail: You can This e-mail address is being protected from spambots. You need JavaScript enabled to view it to place an order. Again, we will contact you to arrange payment... please DO NOT email us credit card information!
  • By fax: Fax your signed purchase order to us on 0866-542-866.

 

Payment
Payment is required in full before we will ship your goods.

For payment by cheque/bank transfer we can only process your order once the payment has cleared in our bank account with no holds on the money.


Online Checkout:
Once you have added items to your cart, you can click "SHOW CART" at the top of the screen. Follow the prompts from here to securely complete your purchase. At the last step, you will be directed to the Netcash portal who are our secure payment gateway. Once payment has been completed, you will be redirected back to our store.

PLEASE NOTE: For your safety, we do not and will not store your card details. They are only used by Netcash to process your order. This is a security feature.

While we strive to make this process as easy as possible for you, we would like to hear from you how it works for you. If it is the case that you feel it is not self explanatory, please do give us feedback.
Last Updated on Tuesday, 19 January 2010 16:12